Privacy Policy

At Woven Wall Hanging Decoration, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect information when you visit or make a purchase through our website.

1. Information We Collect

When you browse our website, create an account, place an order, or contact us, we may collect certain information, including:

Name
Billing and shipping address
Email address
Phone number
Order and transaction information
Account information, if you create an account
Information you provide when contacting customer support
Device, browser, IP address, and website usage information

We only collect information that is reasonably necessary to provide and improve our services.

2. How We Use Your Information

We may use your personal information to:

Process and fulfill your orders
Arrange shipping and delivery
Send order confirmations and updates
Provide customer service and support
Process payments and prevent fraudulent transactions
Improve our website, products, and shopping experience
Send promotional communications when permitted by law and, where required, with your consent
Comply with applicable legal and regulatory requirements

3. Payment Information

Payments may be processed through third-party payment providers. We generally do not store complete payment card details on our website.

Payment providers may collect and process payment information according to their own privacy policies and security practices.

4. Cookies

Our website may use cookies and similar technologies to improve functionality, remember preferences, understand website usage, and provide a better shopping experience.

You can adjust your browser settings to refuse or delete cookies. However, disabling certain cookies may affect some website features.

5. Sharing Your Information

We do not sell or rent your personal information.

We may share necessary information with trusted service providers who help us operate our business, such as:

Payment processors
Shipping and delivery providers
Website hosting and technical service providers
Customer support and communication services
Analytics and security providers

These parties may only use information as necessary to provide their services or as required by law.

6. Data Security

We take reasonable administrative, technical, and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.

However, no method of transmission or electronic storage is completely secure, so we cannot guarantee absolute security.

7. Data Retention

We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including fulfilling orders, providing customer support, maintaining business records, resolving disputes, and meeting legal obligations.

8. Your Privacy Rights

Depending on your location and applicable laws, you may have rights to:

Request access to your personal information
Request correction of inaccurate information
Request deletion of certain personal information
Object to or restrict certain processing
Withdraw consent where processing is based on consent
Request a copy of certain information

To exercise applicable rights, please contact us using the information below.

9. Children’s Privacy

Our website is not intended for children who are not legally permitted to use online shopping services in their jurisdiction. We do not knowingly collect personal information from children without appropriate authorization.

10. Third-Party Websites

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those third-party websites. We recommend reviewing their privacy policies before providing personal information.